Privacy Policy

Effective Date: April 1, 2026

At JAWS Pool Services (“we,” “our,” or “us”), we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit information through our forms, or communicate with us by phone, email, or text message.

Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Name
  • Phone Number
  • Email Address
  • Service Address
  • Billing Information (if applicable)
  • Any other information you submit through our website or customer communications

We may also collect non-personal data such as browser type, IP address, and website usage analytics.

How We Use Your Information

We use collected information to:

  • Respond to inquiries and service requests
  • Schedule and confirm appointments
  • Deliver requested pool maintenance and related services
  • Send appointment reminders and service notifications
  • Process payments and invoices
  • Improve website functionality and customer experience
  • Maintain internal business records

Text Messaging / SMS Communications

JAWS Pool Services uses RingCentral for client communications, including phone calls and text messaging.

By providing your mobile phone number, you consent to receive text messages from JAWS Pool Services related to:

  • Appointment scheduling and reminders
  • Service updates
  • Billing notifications
  • Customer support communications

Message and data rates may apply. Message frequency may vary based on your interactions with us.

You may opt out of receiving text messages at any time by replying STOP to any message. For assistance, reply HELP or contact us directly.

No mobile opt-in data, text message consent, or related personal information will be shared with third parties or affiliates for marketing or promotional purposes.

Information Sharing

We do not sell, rent, or trade your personal information. We may share your information only with trusted service providers as necessary to operate our business, process payments, or deliver services, subject to confidentiality obligations.

Data Security

We maintain reasonable safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

Cookies and Analytics

Our website may use cookies, tracking technologies, and analytics tools to improve site performance and user experience.

You may disable cookies through your browser settings; however, doing so may affect certain website functionality.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us using the information below.

Contact Information

JAWS Pool Services (504) 756-5753

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted to this page with a revised effective date.